world lottery association
national council on problem gambling


We are approved assessors for the World Lottery Association’s Level 4 Responsible Gambling accreditation.

We are also approved auditors for the National Council on Problem Gambling's iCAP accreditation scheme for online gambling.

In general terms, these accreditation processes assess:

  • depth and quality of employee and retailer training
  • effectiveness of player awareness programmes
  • research and treatment funding
  • overall commitment to player protection through stakeholder engagement

More information on the WLA’s Responsible Gambling Framework can be found here.

More information on NCPG's iCAP accreditation can be found here.