We are approved assessors for the World Lottery Association’s Level 4 Responsible Gambling accreditation.
We are also approved auditors for the National Council on Problem Gambling's iCAP accreditation scheme for online gambling.
In general terms, these accreditation processes assess:
- depth and quality of employee and retailer training
- effectiveness of player awareness programmes
- research and treatment funding
- overall commitment to player protection through stakeholder engagement.
More information on the WLA’s Responsible Gambling Framework can be found here.
More information on NCPG's iCAP accreditation can be found here.